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Customer Service Consultant for Cisco with Spanish job in Sofia at Sutherland Global Services

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Customer Service Consultant for Cisco with Spanish at Sutherland Global Services

Customer Service Consultant for Cisco with Spanish

Sutherland Global Services Sofia, BG Full Time
Required languages: Spanish
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Job Description:

Sutherland is seeking a motivated and passionate person to join us as a Customer Service Consultant. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! 
 

Customer Service Consultants in this role get to:

Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services, processing payments, or performing general account maintenance. Up-selling customers to new products or services may be encouraged.



Qualifications:

Our most successful candidates will have:

  • High school diploma or GED
  • Demonstrated ability to perform at a high level, to support our high volume of inbound calls
  • Excellent verbal and written communication skills; proficient reading skills required
  • Multi-tasking skills, showcased through the use of several applications; experience working with CRM applications preferred
  • Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required
  • Prior customer service experience preferred
 

Recommended Skills

Microsoft Excel
Passionate
Multitasking
Written Communication
Verbal Communication
Confident And Emotionally Stable

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Job ID: 21004221_en