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WFH - Hungarian Customer Advisor for Smart Lighting Project job in Lisbon at Webhelp Portugal

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WFH - Hungarian Customer Advisor for Smart Lighting Project at Webhelp Portugal

WFH - Hungarian Customer Advisor for Smart Lighting Project

Webhelp Portugal Lisbon Full Time
Required languages: Hungarian
Apply on company site




About the job role:

Our brand is the world leader in lighting for professionals, consumers, and lighting for the Internet of Things.

As a Customer Support Advisor, you will:
  • Answer and/or solve technical questions or problems posed by customers via telephone or email or other channels in a friendly and efficient manner.
  • Identify and analyze the technical issue of the customer by showing active listening and asking clear and concise questions.
  • Provide good customer service with the aid of high-quality technical knowledge and the technical knowledge gained from the internal training and support systems.
  • Per each customer contact gather and document all relevant information into the system to ensure a high level of service is delivered.
  • Keep up to date with all new developments in the technical area, networks, and consumer electronics relating to the position.


We offer you:
  • Competitive wages (14 monthly payments per year)
  • Meal allowance in voucher card (net)
  • Performance bonus
  • Private Health insurance with a dental plan
  • Relocation package - shared accommodation and flight reimbursement
  • Work from Home if you are already based in Portugal




Life at our company:
  • Work in a diverse environment with people from over 15 nationalities
  • Benefit from our modern amenities, many discounts in local businesses, company parties and events, and much more!
  • We promote inter-company mobility to work at any of our sites around the world
  • New and modern offices in Parque das Nações, Oriente, Lisbon.

Recommended Skills

  • Active Listening
  • Customer Service
  • Electronics
  • Friendliness
Apply to this job.
Think you're the perfect candidate?
Apply on company site

Job ID: ACQ9902