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Account & Billing Customer Support for German Speakers at Teleperformance

Account & Billing Customer Support for German Speakers

Teleperformance Αθήνα, GR Full Time
Required languages: English / German / Greek
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This is your chance to work with one of the Big-Four technology companies!

We are looking for German-speaking candidates to assist customers for account & billing issues of the company’s services.

Successful applicants will be working with one of the Big-Four tech companies in at a perfect working environment. As a member of this team, you will communicating with customers from Germany, Austria & Switzerland to provide support for account & billing issues of a well-known service, after following a complete training by certified instructors.




About the job:

  • Communicate with customers from Germany
  • Handle billing-related issues
  • Manage & secure customers’ accounts
  • Escalate unresolved cases by contacting 2nd level support Interaction Experts
  • Maintain high customer satisfaction

Candidates should be able to solve issues that customers face, providing customer satisfaction, while having a good team spirit.

In addition, roundtables, meetings & self-guided training help Interaction Experts be up-to-date with products & new services. Last but not least, supervisors are always there help!



Candidates should meet the following requirements:

  • Excellent verbal & writing skills in German
  • Advanced English knowledge
  • Prior customer support experience
  • Familiarity with the world of technology


What we offer:

🛫  Complete relocation support (flight ticket to Greece, 2-week hotel accommodation, pick-up & drop,  assistance finding an apartment, real estate fee covered by us), when applicable
💳  Competitive monthly salary + 2 extra salaries per year
👨🏻‍⚕️  Private Health Insurance
🎁  Numerous benefits and discounts
📖  Full training by certified instructors
↗️  Professional growth & [ Link removed ]
🎈 [ Link removed ]  as well as [ Link removed ]
📘  Free online Greek language courses
🏢  State of the art premises, providing a great working environment with relaxing break areas
🏆  Work for a [ Link removed ] that fosters diversity

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering [ Link removed ] to all, regardless of gender, ethnicity, religion, culture or age. For these reasons, we invite you to join our big family of more than 10000 people from 109 nationalities.




Wondering about the cost of living in Greece? Get an idea here:

Greece has enviable history and culture, climate and cuisine - and yet, the cost of living is among the lowest in Europe. No wonder Greece is a popular destination for tourists and expats alike.

It’s helpful to have a picture of what life there will cost as an expat. Click [ Link removed ] to read an official and handy guide as provided by the Greek authorities.

Find out more

Would you like to see more German jobs options? Please click [ Link removed ] .

Do you need even more options? [ Link removed ]

 

Recommended Skills

German Language
English Language
Communication
Customer Support
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Think you're the perfect candidate?
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Job ID: 32871