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Business Analyst - English Speaker job in Braga at Webhelp Portugal

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Business Analyst - English Speaker at Webhelp Portugal

Business Analyst - English Speaker

Webhelp Portugal Braga Full Time
Required languages: English
Apply on company site




About the job role:

As Business Analyst, you will analyze complex data sets, track, and measure insights, build a critical dashboard and draw key insights. You will also provide daily, weekly, and monthly reporting, ad-hoc reporting support, in-depth analysis, monitoring, and support.

As a Business Analyst, you will:
  • Perform analysis by creating reports, charts, graphs of findings in support of business operations.
  • Work with operations and stakeholders to design and create user accepted dashboards. Bring value to add contributions to the process of designing and authoring executive-level dashboards/reports.
  • Ensure solutions meet the management's needs, support the extraction of actionable information, and align with client objectives.
  • Provide consulting support on all data-related solutions (program design, report design, data feed design, data aggregation, etc.)
  • Identify metrics, develop & generate reports to track key business indicators and metrics for executive and front-line management teams.


Preferred skills
  • Excellent analytical and problem-solving skills
  • Capability to logically plan and set priorities, identify, and resolve problems to produce measurable results
  • Excellent verbal and written communication skills
  • Proficiency in Microsoft Office
  • Aptitude & enthusiasm to learn about new markets & solution offerings


We offer you:
  • Competitive wages (14 monthly payments per year)
  • Office Schedule from Monday to Friday
  • Meal allowance paid in voucher card (net)
  • Transportation allowance
  • Personal development programs and mentoring to develop skills
  • Opportunities for career progression (95% of our promotions are internal) and possibilities for an international career through the Webhelp International Mobility Program
  • Permanent contract (after 6 months of the contract)
  • Workplace: Braga, Portugal


Life at our company:
  • We are certified Great Place to Work for 4 years in a row (2019,2020,2021,2022)!
  • Work in a diverse environment with people from over 15 nationalities
  • Benefit from our modern amenities, many discounts in local businesses, company parties, events, and much more! All submissions will be treated confidentially under the General Data Protection Regulation.


Recommended Skills

  • Analytical
  • Communication
  • Dashboard
  • Metrics
  • Microsoft Office
  • Passionate
Apply to this job.
Think you're the perfect candidate?
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Job ID: ACQ6892