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French Sales Representative Online Credit Solutions job in Lisbon at Webhelp Portugal

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French Sales Representative Online Credit Solutions at Webhelp Portugal

French Sales Representative Online Credit Solutions

Webhelp Portugal Lisbon Full Time
Required languages: French
Apply on company site




About the job role:

As a Back Office Representative, you will actively engage on customer's prospects concerning our online credit portfolio. Your mission is to deliver the best customer service to our clients' needs, providing all the information's about our company's benefits on opting for our online credit solutions.



As a Back Office Representative, you will:
  • Engage with customers who have a pre-accepted request in the entity via Outbound/Inbound call
  • Present, promote and sell additional products using solid arguments to existing and prospective customers
  • Handle commercial activities: upsell and cross-sell using the company portfolio (for ex: selling an Insurance related to the credit)
  • Coordinate sales effort with team members and other departments
  • Establish, develop, and maintain positive customer relationships
  • Manage emails of inquiries, incidents, and claims of customers
  • Receive and classify the requests and documentation of new clients
  • Collect information for the entity's area of operations.




We offer you:
  • Competitive salary
  • Meal allowance paid in voucher card (net)
  • Performance bonus
  • Health insurance with a dental plan (after 6 months of contract)
  • Opportunities for career progression and possibilities for an international career through the Webhelp International Mobility Program
  • Relocation package - shared accommodation and flight reimbursement



Life at our company:
  • Working in a diverse environment with people of more than 75 nationalities
  • Benefit from our modern amenities, many discounts on local businesses, parties, and company events and much more!
  • We promote mobility between companies to work at any of our sites around the world
  • New and modern offices in Parque das Nações, Oriente, Lisbon.


Recommended Skills

  • Claim Processing
  • Customer Relationship Management
  • Sales
Apply to this job.
Think you're the perfect candidate?
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Job ID: ACQ10020