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Collections Analyst with French at Johnson Controls, Inc - Slovakia

Collections Analyst with French

Johnson Controls, Inc - Slovakia Bratislava, SK Full Time
Required languages: English / French / Italian / Slovak / Spanish

Job Details

We are searching for a new member of our international credit and collection team who supports our expanding business operations. Person on this position, will be a partner to credit manager, team of cash collectors, sales team and corporate finance team. Core task is collections with focus on customers from France.                

What you will do

OTC (Order to Cash) department`s responsibility covers all processes related to receiving, processing and fulfilling customer`s requests for goods or services. ORDER to CASH department is continuously working on improvements and process enhancements to fulfill our customer`s requirements in highest quality to ensure customer satisfaction.  

How you will do it 

  • Manages accounts receivable portfolio for assigned branches; ensuring customers with overdue invoices are contacted in a timely manner (according to a collection strategy and established KPIs) and tracking all actions done in BBC IT tool to obtain timely payment and/or timely dispute resolution

  • Communication with customers to execute company strategies regarding, among others, payment terms and methods

  • Co-ordinate with the Sales team regarding collection support when needed

  • Responsible for coordination of disputes resolution to close customer disputes timely

  • Performs customer accounts reconciliations in a timely manner to resolve payment discrepancies

  • Responsible for releasing of Orders in related ERP + other tools if applicable and any kind of communication related to this task (communication with relevant counterparts, departments etc.)

  • Contact with other supporting functions or 3rd parties when applicable

What we look for 


  • 2 years collections experience/customer service/sales in multinational company

  • French B2/C1 & English B1 is required.

  • Enthusiastic, cooperative, and positive attitude – willing and able to work with minimal supervision/direction

  • Flexible and able to adjust communication style regarding work with different audience

  • MS-Office knowledge, especially Excel


  • Bachelors (or local equivalent) Degree in accounting and/or finance preferred

  • experience related order management is a plus

  • Knowledge of Spanish or Italian is a plus

  • Very good communication skills, presentation skills and time management skills

Growth Opportunities

With us you can develop you credit management and finance analysis skills. You will learn the specifics of air conditioning business and partner with sales team on business development. Through regular meetings with colleague’s form sales and operations teams you can improve presentation skills. There are as well plenty of opportunities to improve Excel user skills, our company offers language courses and other trainings related to hard or soft skills, depending on employee’s development plan.

Our benefits

Besides working in an international environment, you will receive a regularly monthly bonus after your first six months, meal vouchers, a recreation allowance and retail discounts. Additionally, our flexible benefits program will allow you to customize benefits from a selection of 3500 products and service such as gym membership, medical cover, a multi-sports card plus many more.

Our onsite facilities at our Bratislava based office includes a fitness center, canteen, nursery and coffee machines located on every floor.

If you are relocating to Bratislava to join Johnson Controls, you will be eligible to receive a housing allowance to help you setup your new life in Slovakia.

The gross monthly salary for this position starts from 1150 EUR per month, plus a monthly bonus that starts after your first 6 months. Please note this is a minimum salary and our compensation packages are based on your professional experience and qualifications.

Our culture

At Johnson Controls you’ll have the opportunity to work on some of the most exciting projects in today’s market. Our hardworking people empower us, and we believe in being part of a team that is open, collaborative, results-oriented, hardworking and above all fun.

We believe that diversity and inclusion matter and make a difference. By embracing the true value of diversity and inclusion, getting comfortable with having crucial conversations, and valuing different perspectives, we will be one of the most desirable places to work.



Recommended Skills

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  • Accounts Receivable
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  • Corporate Finance
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Job ID: WD30161656