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Hotel Reservations Advisor – German Speaker job in Lisbon at Webhelp Portugal

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Hotel Reservations Advisor – German Speaker at Webhelp Portugal

Hotel Reservations Advisor – German Speaker

Webhelp Portugal Lisbon, PT Full-Time
Required languages: English / German
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We are looking for a German native speaker that has outstanding writing skills to work in one of the most exciting start-ups in the American Tourism industry!
 



Mission :

As a Hotel Reservations Advisor– German Speaker, you will:
  • Assist customers with their last-minute bookings mainly through chat.
  • Use your creativity and intuition to help undecided customers choose from the range of hotels in the Americas, Europe, and Australia.
  • Proudly provide excellent customer service by managing expectations and claims in a very positive, polite, and diplomatic way.
  • Have a unique opportunity to start working in a new market where you can directly contribute to the company’s fast-paced growth, and internally progress different job positions.



Profile :

We are looking for:
  • Native or Proficient in German (level C2)
  • Fluency in English (C1)
  • Excellent communication skills coupled with empathy and team spirit
  • Good writing skills are mandatory
  • Availability to work in night shifts
  • Previous experience in Customer Service or a tourism representative is a plus
  • For non-EU residents, it is mandatory to have a valid work permit
  • Possibility to Work from Home temporarily*



Advantages :

We offer you:
  • Competitive wages (14 monthly payments per year)
  • Performance bonus
  • Transportation allowance
  • Health insurance with a dental plan (after 6 months contract)
  • Relocation package - shared accommodation and flight reimbursement
  • Opportunities for career progression and possibilities for an international career through the Webhelp International Mobility Program
 
 
Life at our company:
  • Work with a diverse environment with people from over 15 nationalities
  • Benefit from our modern amenities, many discounts in local businesses, company parties and events and much more!
  • We promote inter-company mobility to work at any of our sites around the world
  • New and modern offices in Lisbon, Oriente, Portugal.

•Due to our contingency plan regarding COVID-19, you may be expected to work from home for a specific time.
 

 

Recommended Skills

Communication
German Language
English Language
Diplomacy
Creativity
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Job ID: 684