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Danish speaking technical support roles
Are you tech-savvy? Are you a fluent Danish speaker with great communication skills?
Available Technical Support positions await you in Greece!
Teleperformance Greece connects customers with the world’s top brands for [ Link removed ] . With a team of 12,000 people from 110+ nationalities, we proudly represent the leading global businesses -such as Microsoft, Canon, Netflix, Volkswagen, and Audi- providing Customer Care, Sales & Technical Support services, as well as Content Moderation for Social Media.
Take a step forward and enhance your career by working with us for the most well-known brands in the world.
The work-from-home option is offered to candidates living in Greece or available to relocate.
If you are a tech enthusiast with fluency in Danish and good knowledge of English, then this is for you!
What you will do:
- Communicate with customers via phone, chat & e-mail
- Troubleshoot technical issues using your problem-solving skills
- Track and follow cases to ensure they closed in an efficient and timely manner
- Maintain high customer satisfaction, representing a major brand
- Provide and maintain strong, professional relationships with all partners and show empathy at all times
- Work towards reaching targets as set out by client statement of work as well as internal targets
- Ensure that key stakeholders are up to date on the resolution status of their issue, through effective written and verbal communication.
- Log the cases on internal systems, while getting up to date with client’s products & services.
What you will bring:
- Fluency in Danish
- Very good communication skills in English
- Exceptional written and spoken communication skills, soft skills, as well as problem-solving skills
- Good knowledge of operating systems & computer applications
- Computer and mobile devices knowledge/tech savviness
- Be resourceful, able to multitask
- Thrive as a team player in a fast-paced, high-energy, change-oriented environment
- Empathy and a passion for customer service, solid team and collaboration skills, work independently with limited supervision
- Ability to adapt and flex style according to customer personality, culture, and profile
- Help-desk or system admin experience will be considered as an advantage
What we offer:
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, finding an apartment (-all at no cost to you-))
- Competitive monthly salary + 2 extra salaries per year
- [ Link removed ] : Bring a Friend and get up to €2.000 depending on the language
- Private Health Insurance
- Numerous benefits and discounts
- Full training by certified instructors
- Professional growth & [ Link removed ]
- [ Link removed ] as well as [ Link removed ]
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
- Work for a [ Link removed ] that fosters diversity, offering [ Link removed ] to all, regardless of gender, ethnicity, religion, culture, or age
Thinking about relocating and wondering about cost of living in Greece? Get an idea here:
Greece has enviable history and culture, climate and cuisine – and yet, the cost of living is among the lowest in Europe, [ Link removed ] . No wonder Greece is a popular destination for tourists and expats alike.
Find out more
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Recommended Skills
- Adaptability
- Brand Identity
- Communication
- Creativity
- Customer Satisfaction
- Danish
Job ID: 199826