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German L2 at Sigmar Recruitment

German L2

Sigmar Recruitment Cork, Cork, IE Full-Time
Required languages: German / English
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German - Tech Support Eng


Working with a leading cybersecurity company who are looking to recruit 5 German Technical Support Engineers to join their team. The successful candidates must have Network Security experience and have IT certifications. He/she will deliver support experience to their customers and partners.

Duties include:
• Resolving customers’ product issues via phone, email and chat
• Build a strong and demonstrable knowledge of their products
• Solve problems and deliver a top-quality support experience to their customers
• Collaborate with the next tier of Support and other departments.
• Perform technical training and presentations of software and processes
• Create online help content to document helpful solutions for their customers

Skills and experience required:
• 3 years+ experience supporting customers via phone & email within an IT environment
• Fluent English and business level German language skills required
• Demonstrable knowledge of fundamentals of networking and systems principles
• Experience in troubleshooting protocols
• Professional certifications desirable

Excellent Salary and Benefits on offer

Please email your CV to email address removed> or call Marie on phone number removed> to discuss the role in further detail

Following your application for this specific role, Sigmar may contact you regarding other positions that we feel you may be suitable for. If you do not wish to be contacted about other opportunities please let us know. For further information please refer to the Privacy Statement on our website.

English (Any Proficiency), German (Most Fluent Language)

Recommended skills

Technical Training
English Language
German Language
Complex Problem Solving
Information Technology
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Job ID: Tech Support Eng x 5 FEB