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(Junior/Senior) Account Manager D-A-CH (m/f/x)(Berlin-based or remote in Germany)) job in Berlin at Freshworks

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(Junior/Senior) Account Manager D-A-CH (m/f/x)(Berlin-based or remote in Germany)) at Freshworks

(Junior/Senior) Account Manager D-A-CH (m/f/x)(Berlin-based or remote in Germany))

Freshworks Berlin, DE Full Time
Required languages: German
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Full-Time, Berlin

As an  Account Manager (m/f/x) , you’ll be responsible for driving sales into existing Mid and Enterprise defined accounts. Your accounts will all have strategic importance to the growth of the region. You will work with teams across Freshworks to manage all aspects of the sales process including business development, lead management, qualification, evaluation, and closing. This role is quota carrying, commission-based, and integral to our success.

Your Role and Responsibilities:

  • Along with your manager, define and execute plans for your accounts, and then exceed your sales goals through stakeholder mapping, prospecting, qualifying, and closing opportunities

  • Develop and manage your sales pipeline, by assessing and moving many activities simultaneously

  • Grow, manage and track customer contact and install base within your accounts

  • Act as a guide and strategic partner to your accounts by becoming intimately knowledgeable about their key business challenges

  • Use resources effectively, including MRE, SDR, Pre-Sales, Support, Project Managers and Product Marketing Managers to meet your sales goals 

  • Provide regular reporting of pipeline and forecasting

  • Keep abreast of competition, competitive issues and products

  • Participate in team-building and company-growth activities including strategy setting, sales training, marketing efforts and customer care

  • Travel to customer locations in support of sales efforts as and when required

  • Our Perfect Match: 

  • You have a desire, even an obsession, to bring new teams into the Freshworks world to maximize revenue. You are a Hunter and a Farmer and a Closer at heart

  • Highly driven individual with an execution focus and a strong sense of urgency and a belief in the Freshworks mission. Able to go beyond relationship management

  • Experience selling a technical software product as an AM

  • Experience of SaaS is a must, experience of customer support, CRM or ITSM is preferred 

  • Bachelor's Degree a requirement

  • Showed consistent overachievement of sales goals in a large geographic territory selling a technical product

  • You know what to say and more importantly, how and when to say it. You do not fear transparency or debate

  • Willing to go the extra mile with a strong work ethic; self-directed and resourceful

  • Fluent in English and German, another language proficiency is a plus

  • These are some benefits you can expect from us in return:

  • Great opportunity to build the European presence of a fast-paced global growth startup from scratch

  • Flexible career development path within an international environment

  • A fun startup work environment in the middle of Berlin

  • Work closely with inspiring, supportive and interesting colleagues in an international team within a flat organizational hierarchy

  • Fully stocked pantry with healthy fruits, snacks, gourmet coffee, and breakfast options

  • Weekly family lunch and quarterly team building events

  • Partial financial assistance for German language courses

  • Weekly yoga class and gym membership contribution

  • Educational reimbursement of up to 65%

  • Team gatherings and company parties!

  •  

    Recommended Skills

    Business Development
    Customer Relationship Management
    Sales Training
    Selling Techniques
    Sales Process
    Sales

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