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Italian Speaking Advisor - Customer Support job in Lisbon at Webhelp Portugal

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Italian Speaking Advisor - Customer Support at Webhelp Portugal

Italian Speaking Advisor - Customer Support

Webhelp Portugal Lisbon, PT Full Time
Required languages: English / Italian
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We are looking for an Italian Customer Support to join our team!
 

Your future project

  • Assist clients via inbound calls, chat or e-mail in the after-sales process by answering inquiries regarding the reservations and attending potential requests.
  • Resolve product or service problems by clarifying the customer's complaints.
  • Provide accurate, valid and complete information by using the right methods/tools.

 
We are looking for


  • Native or Proficient Italian and fluent English (minimum level B2)
  • Excellent communication skills coupled with empathy and team spirit
  • Previous experience in Customer Service or a sales representative is a plus
  • For non-EU residents, it is mandatory to have a valid work permit
  • Availability to work from home temporarily.

 
We offer you

  • Competitive wages (14 monthly payments per year)
  • Meal Allowance
  • Performance bonus
  • Health insurance with a dental plan (after 6 months contract)

 
Life at our company

  • Work with adventurous people from over 15 nationalities
  • Benefit from our modern amenities, an on-site doctor, many discounts in local businesses, company parties and events and much more!
  • We promote inter-company mobility to work at any of our sites around the world.


 

Recommended Skills

Receptive
Reservations
Customer Service
English Language
Italian (Language)
Sales Process

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Job ID: 494