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French-speaking customer support for Medical device company
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Are you a French speaker and do you have a passion for providing excellent customer care?
Would you like to work in a fun, multicultural team in the center of the city? If so, we have a great job opportunity for you to kick-start your career in Portugal!
Our client:
Our client is an international expert in extraordinary customer experience solutions and collaborates with many world-famous brands.
They are now looking for a French Customer Advisor to join their ambitious team in sunny Lisbon or Porto.
- Competitive wages – base + language + performance + special bonus
- 40hours/week in (between 7:30 am - 6 pm, Monday to Friday)
- Employee discounts
- Private healthcare & dental insurance (after six months of employment)
- Fun and engaging company-wide initiatives; like our SitelFit wellness program
Salary:
- Base salary: 850 €
- Global Performance System: 120 €
- Client Performance System: 106 €
Our selection.
- Native/ advanced level of French (C2)
- Intermediate level of English (B2)
- Remote work requires a high-speed Internet Service with a basic landline telephone service
- For non-EU applicants, a valid work permit is required
The job :
Abbott creates breakthrough products – in diagnostics, medical devices, nutrition and branded generic pharmaceuticals – that help people lead healthier lives, full of unlimited possibilities.
As a customer service specialist in this project, your daily responsibilities will include:
- Provide first contact resolutions to customer queries regarding Freestyle Libre and other glucose meter devices
- Offer specialized customer support through written and phone communication
- Provide information regarding purchasing procedures, orders' tracking, and deliveries
- Build a meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
- Meet and exceed our customer service quality goals, compliance regulations, and productivity targets
- Create an amazing customer experience that people value and we are proud of
- Be responsible to follow the direction of the management and provide feedback
Recommended Skills
Job ID: SItelAbott