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Bilingual Customer Service Agent, Finnish and Swedish speaking job in Tallinn at Nordic Jobs Worldwide

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Bilingual Customer Service Agent, Finnish and Swedish speaking at Nordic Jobs Worldwide

Bilingual Customer Service Agent, Finnish and Swedish speaking

Nordic Jobs Worldwide Tallinn, Estonia, EE Full-Time
Required languages: Swedish (Business Fluent) / Finnish (Business Fluent)
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We are now hiring a team of bilingual Finnish and Swedish speakers to Tallinn, Estonia! Would you like to work in customer service for a trusted payment provider?

Our client is convinced that creativity and relationship building in a personal and pleasant manner are the foundations of a successful customer service team. Now they are seeking new talents in Tallinn. Would you like to work as part of a Nordic team in a motivating and international work environment? Then you should apply for this position!

You will have great opportunities for career and personal development. We will give you a flying start, which is followed up with training, coaching and skills development. You will work together with your colleagues in a committed team towards clear goals in order to deliver world-class customer service.

About the role:

In this role you'll be handling incoming inquiries over phone and email (no sales/telemarketing!) of both Finnish and Swedish speaking customers. We believe that attitude and personality are more important than previous work experience. For this reason, we do not look into your previous work experience when we seek future customer service representatives but instead evaluate your communication skills and logical thinking.

However, to apply for this job you must fulfill the following conditions:

- Fluency in both Finnish and Swedish (minimum C1-level)
- Other Nordic language knowledge will be considered as an asset
- Good knowledge of English
- Very good communication skills
- Basic computer skills
- Possibility to work in shifts and weekends (between 8:00-18:00).

You are offered:

- Work experience in international company and multilingual team
- Professional training and excellent experience in customer care
- Relocation support including refunded travel costs + 30 days accommodation and help finding an apartment

Working in Tallinn
Tallinn, well known destination for Finnish people, is not only known for lower price range but also for nice community, amazing restaurants and for its' development in digitalization. Tallinn has become a hub for IT companies all over the world. Tallinn as a city has developed rapidly over the last 10 years. The lifestyle is cheaper than in the Nordics, the residents of Tallinn are supported with free public transport and in this customer support position, the salary allows you to live a comfortable life! There are many places for shopping, great nightlife, and excellent architecture. What are you waiting for? Check the requirements for our open customer support position and apply straight away!

Interviews are carried out on an ongoing basis. If you're interested, we're very much looking forward to your application! 

About Us - Nordic Jobs Worldwide

Nordic Jobs Worldwide is a professional Nordic recruitment specialist focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world.

Nordic Jobs Worldwide is the largest language Recruitment agency in the Nordic region, we match the most exciting jobs with Nordic talent. Over the past 2 years we have recruited and helped over 1000 Nordic speakers to their dream job with our partners in over 28 different countries.

Recommended skills

Swedish Language
Customer Service
Finnish Language
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Job ID: FinSweCS