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Arabic speaking Customer Experience Agent Athens or Limassol
We are looking for Arabic speakers to work as customer experienced agents in either Limassol, Cyprus or Athens, Greece!
Our client:
With over 5,000,000 clients since it was founded in 2009, the company has grown to a large and well established international investment firm and has become a true industry leader. It is currently built of more than 600 professionals with long-year experience in the financial industry. Their extensive experience combined with support for well over 30 languages, makes of it the broker of choice for traders of all levels, anywhere. They have the expertise and the resources to help everybody realize their investment goals, like only a big broker can.
Main requirements:- Degree in a business-related field
- Client handling experience in the financial services sector is a definite plus
- Fluent Arabic speaker with excellent oral and written skills in English
- Ability to multitask and maintain a high-level of organization
- Outstanding communication and interpersonal skills
- Excellent computer literacy
- Valid work permit required
- Attractive remuneration package
- Private health insurance
- Intellectually stimulating work environment
- Continuous personal development and international training opportunities
We are mainly looking for locals, since there is no relocation package
Are you interested to hear more and having a chat with us? Please submit your application and our recruitment team will help you further.
- Deal with clients’ inquiries via live chat, email and telephone
- Perform personal clientele analysis and take actions as required
- Handle client inquiries appropriately and ensure that high level service is provided
- Promote available products and services to clients
- Develop and maintain excellent relationships with prospective and existing clients
- Cooperate effectively with other departments as required
- Contribute to team effort by achieving targeted results
Recommended Skills
- Customer Service
- Finance
- Forex
- Trading
Job ID: XMAR