Create a Job Alert.

Enter your email below to save this search and receive job recommendations for similar positions.
Thank you. We'll send jobs matching these to
You already suscribed to this job alert.
No Thanks
GB
What job do you want?

Finnish speaking Travel Agent job in Αθήνα at Nordic Jobs Worldwide

Create Job Alert.

Get similar jobs sent to your email

Apply to this job.
Think you're the perfect candidate?
Apply Now

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.
Finnish speaking Travel Agent at Nordic Jobs Worldwide

Finnish speaking Travel Agent

Nordic Jobs Worldwide Athens, Greece, GR Full-Time
Required languages: Finnish (Native/Bilingual) / English (Business Fluent)
Apply Now

Create Job Alert.

Get similar jobs sent to your email

Do you want to work for one of the world's biggest flight centric Online Travel Agencies and build your career in tourism? Our client is on the lookout for talented Finnish speaking professionals to join their team in Athens.

 

About our client:

Our client a diverse, dynamically growing team of 1000 and is one of the leading global flight-centric Online Travel Agencies with billions in annual gross sales.

Their headquarters are located in Sweden, Athens, Canada and India.

 

Position Overview

As a Travel agent, you will assist our clients in completing their travel itineraries over the phone, emails and social media requests while handling our reservation systems. Another vital aspect of the Travel Agent position is to promote and sell our flight add-on products as a natural extension of conversation with the customer. Our intention is to provide a more complete service to our customers by travelling with peace of mind and security.

In order to ensure a flawless and positive customer experience, all our agents have a friendly attitude and enjoy helping others!

 Responsibilities

  • Receive & process incoming calls, emails & social media requests
  • Ensure & provide quality of service to customers. i.e. handle inquiries & complaints from customers in a professional manner
  • Manage flight cancellations, rebookings and force majeure situations
  • Develop & recommend changes to existing methods & procedures to increase accuracy, efficiency & responsiveness of the Travel Operations department as a whole
  • Report technical issues, customers’ complaints and other problems
  • Enjoy and encourage working with sales

 

Requirements

  • Native level of Finnish (oral and written)
  • Excellent command of the English language
  • Experience in the customer service sector
  • Experience in working with KPIs
  • GDS knowledge will be considered as an asset (Amadeus or Sabre)
  • Computer literacy
  • Excellent communication skills and a can-do attitude
  • Quality focus and multitasking in a fast-paced environment
  • Ability to manage change and work under pressure
  • Playing to win
  • Accountability & cooperation
  • Urgency to be excellent

 

 Benefits

  • The chance to work in a highly paced environment and grow professionally
  • A relaxed & fun work environment where you can enjoy daily breakfast, can play ping pong or join yoga lessons
  • Competitive monthly salary + 2 extra salaries per year
  • Complimentary private health insurance
  • Relocation support (flight ticket to Greece, 2-week hotel accommodation, assistance finding an apartment, assistance with the Greek authorities paperwork) in case you reside outside of Greece
  • Modern, bright open office plan stretching over 4000㎡

 

Are you the one we are looking for? Please apply at your earliest convenience. The process is already ongoing and will be closed once we find the right candidate.

 

 About us:

We are a professional Nordic recruitment specialist focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world.

 

Nordic Jobs Worldwide is the largest language Recruitment agency in the Nordic region, we match the most exciting jobs with Nordic talent. Over the past 3 years we have recruited and helped close to 2000 Nordic speakers to their dream job with our partners in over 28 different countries.

Recommended Skills

Communication
Multitasking
Sales
Amadeus Crs
Computer Literacy
Sabre (Computer System)
Apply to this job.
Think you're the perfect candidate?
Apply Now

Job ID: FinTravelCSAthens