Our client, a well stablished gaming provider, is looking for CRM Manager, to work based in Malta.

Responsibilities:

·        Brief in campaigns including: send-outs of emails, SMS, OMS and other content types for various brands and Markets.

·        Assist in writing and localising copy for marketing and promotional materials.

·        Cross check with all stakeholders to ensure all details are available for execution.

·        Work with content management system (CMS) to upload banners and banner copies on site

·        Communication creations and send outs.

·        Setup Bonuses using back office tools for targeted marketing promotions.

·        Request and handle customer lists and ensure correct segmentation.

·        Launch and test promotions on multiple devices.

·        Establish a good communication with the customer support team.

·        Report on communication and campaign performance.

·        Constant lookup for processes / campaigns / tools optimisation.

·        Ensure timely and flawless quality on all tasks handle.

·        Keep monitoring and improving our automated flows across devices, brands and markets to optimize our user experience.

·        Ensuring that the Customer Service Team and all project stakeholders are kept fully up to date with all upcoming campaigns and promotions.

·        Monitoring industry trends and providing competitor analysis where relevant.

·        Be involved in our new team members training

Requirements:

·        Highly reliable and organised.

·        Detailed orientated with a keen interest for optimisation.

·        Organised and Autonomous.

·        A positive and can-do attitude, Problem-solving and flexibility capabilities.

·        Ability to prioritize to meet strict deadlines.

·        Excellent communication and collaboration team working skills.

·        Excited to learn and contribute to a successful team.

·        Good command of written and spoken English.

·        iGaming experience is a mandatory requirement.

Benefits:

·        Health Insurance

To find out more about this great opportunity and many others, get in touch with the Betting Connections team.

We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable.