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German speaking Customer Advisor - Malta job in Sliema at Betting Connections

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German speaking Customer Advisor - Malta at Betting Connections

German speaking Customer Advisor - Malta

Betting Connections Sliema, MT Full Time
Required languages: English (Business Fluent) / German (Native/Bilingual)
Apply Now

One of our established iGaming operator clients are looking for German speaking Customer Advisors to join their Customer Service team in Malta!
 
We are looking for candidates who are passionate about delivering high quality service whilst working in a fast paced, rewarding environment with fantastic opportunities for progression.


About Malta: 

Malta is a small but busy island in the centre of the Mediterranean, boasting beautiful beaches and 300 days of sunshine a year! With a relatively low cost but high standard of living, Malta is one of Europe’s bigger iGaming hubs and is home to thousands of expats enjoying a relaxing med lifestyle without sacrificing their career development!

 
Responsibilities:

  • Provide support to our customer base via Live Chat, telephone and email
  • Review and escalate queries from customers to superiors when required
  • Liaise with other internal teams to review queries from customers regarding several topics including payments, technical issues, verification or betting queries

 
Requirements:

  • Fluent verbal and written communication in German and English
  • Experience in a customer facing role or online
  • Passion for delivering outstanding Customer Service
  • Ability to problem solve and find a solution
  • Competent literacy and numeracy skills

 
*  Thorough training will be provided on all aspects of the role, including training on sportsbook and online casino, giving you the tools and knowledge to provide excellent customer experience.



To find out more about this great opportunity and many others, get in touch with the Betting Connections team. We have options for speakers of many languages across Europe with positions based in Athens, Thessaloniki, Limassol, Lisbon, Porto, Malta, and elsewhere.

We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable.

Responsibilities:

  • Provide support to our customer base via Live Chat, telephone and email
  • Review and escalate queries from customers to superiors when required
  • Liaise with other internal teams to review queries from customers regarding several topics including payments, technical issues, verification or betting queries

 
Requirements:

  • Fluent verbal and written communication in German and English
  • Experience in a customer facing role or online
  • Passion for delivering outstanding Customer Service
  • Ability to problem solve and find a solution
  • Competent literacy and numeracy skills

 
*  Thorough training will be provided on all aspects of the role, including training on sportsbook and online casino, giving you the tools and knowledge to provide excellent customer experience.



To find out more about this great opportunity and many others, get in touch with the Betting Connections team. We have options for speakers of many languages across Europe with positions based in Athens, Thessaloniki, Limassol, Lisbon, Porto, Malta, and elsewhere.

We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable.

Recommended Skills

  • Calculations
  • Communication
  • Customer Experience
  • Customer Service
  • English
  • German
Apply to this job.
Think you're the perfect candidate?
Apply Now

Job ID: Job ID: 7812