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Content Review Associate - French at Accenture

Content Review Associate - French

Accenture Dublin, IE Full Time
Required languages: French (Business Fluent)

General Information:
Position: Content Review Associate - French
Location: Dublin, Ireland
Contract: Full-time role 40 hours per week, 18 months contract (with view to extension)
Work Hours: Must be flexible to work in a 24/7 environment

Job Description

Accenture is hiring full-time employees to work as a Content Reviewer on a fixed-duration project for one of our global leading clients. Help improve the quality and safety of online content, while gaining hands-on job experience.

As a Content Reviewer, you will be responsible for analyzing and reviewing user profiles, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. You will use your problem-solving skills to continuously deliver value to our clients, while making a larger impact on society.

Due to the nature of this role, the post holder might regularly be exposed to and have to deal with stroboscopic effect images. 

Duties and Responsibilities
Day-to-day responsibilities may include, but are not limited to:
•  Investigate and resolve issues regarding content that is reported for account support and/or safety; flag for action, and resolve within agreed-upon turnaround times and standards of quality
•  Understand and remain up-to-date with client policies and guidelines; resolve inquires according to defined policies and procedures
•  Fulfill base productivity and quality requirements
•  In the context of this role, individuals will be exposed to potentially disturbing content, and will need a level of resilience and maturity. We care for our employees’ well-being, health and safety and ensure that they have the support and resources needed to execute the responsibilities of their roles.

Eligibility
• EU Citizen or Stamp 4 visa only to apply (No sponsorship)
• Fluency in French (and English)
• Strong attention to detail to ensure quality of work
• Enthusiastic, positive attitude with a strong willingness to learn
• Good knowledge of internet and associated technologies
• 1-2 years’ experience in a professional work environment

Benefits
• Working for an international enterprise company
• Great training
• Company social events
• Opportunities for carrier progression

Full training will be provided. You will undergo 4 weeks of training from your start date.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity.

We are a global collective of diverse talents. Innovators improving the way the world works and lives. We provide an accessible, inclusive, open, and welcoming workplace that helps everyone make the most of their professional potential. Discover how we are accelerating equality for all in the workplace.

Please advise if you have any particular requirements, so we can look into arranging reasonable adjustments to the recruitment process. You can contact us at [ Email address blocked ] .

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities.

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