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Dutch/German Speaking Customer Service Representative (Remote all over Greece) at City Job Offers

Dutch/German Speaking Customer Service Representative (Remote all over Greece)

City Job Offers Work from Home/Remote Full Time
Required languages: German (Native/Bilingual) / Dutch (Native/Bilingual) / English (Business Fluent)
Dutch/German Speaking Customer Service Representative (Remote all over Greece)

Are you a Dutch  or German speaker and passionate about traveling? Do you want to be part of creating and delivering fantastic customer experiences? We offer you an excellent opportunity.

Dutch and German speakers, Customer Advisor Representative

We are looking for Customer Advisors to join our team! You’ll be the difference between just an average or an exceptional customer experience.

About the Company:

It's a BPO company that helps disruptive brands build engaged, pleased, good customer experiences powered by the combination of humanity and technology. Talking, messaging, texting, and video chatting with thousands of customers every day provide a unique experience. This exceptional customer experience starts with you!

The Profile:

- You are proficient in Dutch or German and English
- You are a resident of Greece (or willing to relocate to Greece before start) and have high-speed internet
- You have six months or more of customer services experience
- High school diploma or equivalent
- You are able to recognize, apply and explain products or services knowledge
- Computer savvy

Your responsibilities:

- Attend inbound and outbound calls, as well as emails, from clients and customers.
- Provide answers to resolve customers' issues.
- Be the point of contact for our accommodation partners.
- You will have to resolve fundamental questions and queries such as modifications to rooms, rates, availability, extranet tooling etc.
- You must use the right tools, methods, and processes to provide accurate, valid, and complete information.
- You must ensure a high level of partner service and a positive partner experience.


- Remote work all over Greece
- Knowledgeable, encouraging, supporting and present leadership.
- Diverse and community-minded organization.
- Opportunities to grow and develop your international career, learning options for aspiring minds.
- Twenty-five days of annual holidays.
- Relocation assistance.
- Competitive salary + performance bonus and benefits you'd expect and maybe a few that would pleasantly surprise you

Convert your passion for travel into action in customer service, an award-winning employment experience earning the company culture. Help people to find great places and create unique travel experiences.

Recommended Skills

  • Communication
  • Phone Support
  • Platform Tools
  • Troubleshooting (Problem Solving)
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