You’re being taken to an external site to apply.
Enter your email below to receive job recommendations for similar positions.
PVH - German Customer Advising Agent - Clothing Brand
A leading global apparel company is seeking a skilled customer support representative to join their team. You'll be the voice of the brand, providing exceptional service to global customers. Join a dynamic team that values diversity, growth, and innovation. Bring your passion for helping others and thrive in a fast-paced environment with endless opportunities to learn and develop.
Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Identify and assess customers' needs to provide personalized support and solutions.
- Investigate and resolve customer issues and complaints, using problem-solving skills and effective communication.
- Keep accurate records of customer interactions and transactions.
- Collaborate with cross-functional teams to ensure customer satisfaction and issue resolution.
Requirements:
-
Fluent in German and communicative in English.
-
Strong customer service and communication skills.
-
Ability to multitask and work in a fast-paced environment.
-
Comfortable using various computer programs and applications.
-
Prior customer service experience is preferred.
We offer:
-
Competitive salary: 1449,59 Euros if you can find your own accommodation or 1070,68 Euros if you prefer to live an apartment provided by the company
-
Dynamic work environment with opportunities for growth and development.
-
Supportive team culture and leadership.
- Experiencing the best of Lisbon's culture with free Portuguese classes, surfing lessons, walking trips, online language workshops, and other exciting TP Club activities.
If you are relocating:
-
Leave the travel planning to us with paid flights and yearly flights to your home.
-
Let us handle the administrative tasks, such as paperwork, residency, social security, and bank accounts, so you can focus on settling in.
-
Live in style in fully-equipped apartments located just 20-45 minutes from your workplace.
If you're passionate about delivering exceptional customer service and working in a global company that values diversity, apply now to join the team!
Apply today by submitting your CV, including your full name, contact information, and email address.
By submitting your application, you are providing consent for Real Recruitment Solutions to share your CV with our client for recruitment purposes.
Recommended Skills
- Customer Satisfaction
- Customer Service
- Customer Support
- German
- Sales
- Selling Techniques