·       Oversee sales and purchase orders from clients and/or affiliates for the Spanish-speaking market throughout the whole downstream supply chain flow.

·       Coordinate logistics and shipping to the region of expertise in accordance with the Incoterms and the relevant KPIs

·       Coordination of operational actions for assigned markets, including monitoring progress and intervening or escalating when problems develop as needed to meet deadlines and commercial needs.

·       Respond to customer and sales manager inquiries about order management, stock availability, shipping status, credit concerns, and mis-shipments within 48 hours of receiving them and maintain track of them.

·       Ensure Channel Inventory awareness & reaction (stock availability, delivery process) by cooperating with Distribution Planning toward full order stock allocation.

·       For credit limit difficulties, closely collaborate with the Credit Risk, F&A, and Sales Managers.

·       Follow up on open cases in accordance with the predetermined timetable (outbound campaign-based approach)

·       Make inter-departmental cooperation a priority.