Create a Job Alert.

Enter your email below to save this search and receive job recommendations for similar positions.
Thank you. We'll send jobs matching these to
You already suscribed to this job alert.
GB
0 suggestions are available, use up and down arrow to navigate them
What job do you want?

Polish Speaking Service Desk Analyst Level 1 job in Budapest at TATA Consultancy Services - Hungary

Create Job Alert.

Get similar jobs sent to your email

Apply to this job.
Think you're the perfect candidate?
Apply Now
Polish Speaking Service Desk Analyst Level 1 at TATA Consultancy Services - Hungary

Polish Speaking Service Desk Analyst Level 1

TATA Consultancy Services - Hungary Budapest, HU Full Time
Required languages: Polish (Business Fluent) / English (Business Fluent)
Apply Now

As a Shared Service Desk Analyst your main goal is:

 

  • Provide first level multilingual call and email support to customers, including software and hardware related issues
  • Assign more complicated problems to the correct support IT Teams
  • Instruct users on ICT processes
  • Document new technical solutions
  • Document and share best practices with other colleagues

 

The key requirements for the role are:  

 

  • A high school diploma
  • Speak Italian, and English on a business level
  • Good understanding of the functionality of Microsoft Operating Systems
  • Prior experience in the IT field as a Service Desk Analyst (minimum 6 months), and customer support (minimum 1 year)

 

… and main advantages would be:

 

  • ITIL certification
  • Advanced technical understanding of Microsoft products and/or Networking
  • Experience with Service Now
  • Citrix, Outlook, Office 36

 

Contract type: full time, indefinite 

Working hours: 40 hours/week in various shifts

Legal requirements: The candidate needs to be currently eligible to work in Hungary 

 

About TCS Hungary’s IT IS Unit:

 

Come and work in our constantly growing Hungarian Global Delivery Center. As one of the largest Business Units of TCS Hungary, the IT-IS Unit provides IT Service Desk solutions to top international clients in a long-term partnership, continuously helping them expand their business and develop new opportunities. You will have the opportunity to:

 

  • Be part of a real multinational team and environment (90+ nationalities in TCS Hungary)
  • Develop your career path and grow domain wise (vertical and horizontal opportunities for growth and rotation among different units)
  • Learn and develop soft and hard skills (1000+ internal training)

 

These are some of the benefits you will enjoy:  

 

  • Competitive salary and cafeteria benefits  
  • Free gym/sports sponsorships and internal competitions 
  • Free language courses 
  • Company events and team building activities 
  • Shuttle bus from the nearest Metro station 

Additional Information:

 

In case of any questions feel free to reach out to [ Email address blocked ] , and we will be more than happy to contact you back.

 

Our data protection policy is as follows: [ Link removed ]

 

Our recruitment team will carefully review all applications and will connect with those applicants that meet our current requirements.


Recommended Skills

Service Desk
Microsoft Operating Systems
Best Practices
English Language
Italian (Language)
Networking

Recommended Jobs

Polish Speaking Service Desk Analyst Level 1
TATA Consultancy Services - Hungary Budapest, HU Full Time Required languages: Polish / English
Technical Service Representative | Polish & German
Mercedes-Benz Customer Assistance Center Maastricht Maastricht, NL Full-Time Required languages: Polish / German / English
Inside Sales Representative - Polish & English
TTEC Malopolskie-Krakow, PL Full-Time Required languages: English / Polish
Apply to this job.
Think you're the perfect candidate?
Apply Now

Job ID: 852