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Dutch Speaking Customer Care Agents to Paris at Multilingual Jobs Worldwide

Dutch Speaking Customer Care Agents to Paris

Multilingual Jobs Worldwide Paris, FR Full-Time
Required languages: Dutch (Native/Bilingual) / Flemish (Native/Bilingual) / English (Business Fluent)
€24,000.00/ year
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Always dreamed of Paris? This is a golden opportunity to work with your Dutch language skills supporting a large car brand!

About our client

Our client is the multinational partner of choice for BPO of the Customer Operations industry in various sectors. Founded in 1987, our client serves more than 550 clients in 15 countries, through a full range of channels via 75 operating centers globally, thanks to an international management team and a passionate workforce of more than 42,000 employees acting in 23 different languages.

Branding a product means giving a product, a face, a personality, and a story: in this case, it will be a car brand support.  Great brands understand best how to feed every day this story and develop this personality through customer support at every step of their experience.


Why move to France, Paris?

Since the 17th century, Paris has been one of Europe's major centers of finance, commerce, fashion, science, art.  One of the most beautiful cities in the world is home to historical monuments such as Notre Dame, the Eiffel tower (320m), Bastille, Louvre, and many more. Much of the city was re-designed by Haussmann in the 19th century. The nightlife is rich with famous cabarets such as the Moulin Rouge, Lido, and the Crazy Horse. Gastronomic restaurants offering cuisine of the finest are numerous and at all prices. These are some of the reasons why Paris is a city to fell in love with!



Soft skills

  • At ease with oral expression, relationship management, teamwork, dedication, engagement, and diligence
  • Sense of service, quality, and result, with a customer-oriented twist
  • Dynamic, stress-resistant, reacting promptly, and willing to propose solutions


Know-how

  • Dutch speaker (professional level) + fluent in English 
  • Knowledge of the product and the customers’ needs (after training)
  • Good knowledge of basic computer tools and specific software
  • Mastering techniques of distant customer relationship management: advice, sales, care, etc.
  • Knowledge of the car industry would be an advantage

The client offers

  • Permanent contract (CDI)
  • 36 hours/week between this amplitude:
  • Monday - Friday: 8:00 -20:00
  • Saturday: 8:00 - 14:00
  • Basic salary + bonus per languages used & spoken + performance bonus 
  • 25 days off + 7 days RTT
  • Private medical insurance, pension, lunch compensation

About Multilingual Jobs Worldwide

Multilingual Jobs Worldwide is a leading multilingual recruitment specialist agency matching European-speaking talent with the most exciting jobs all over the world. Over the past 2 years we have recruited and helped over 1200 multilingual speakers to land their dream job with our partners in over 28 different countries.

Are you interested? Send your Cv to: [ Link removed ]

About the Position 

  • The agent treats mostly inbound and outbound calls, emails, and live chats from customers 
  • The agent is the contact of the customer: he/she applies operational instructions in order to deliver the best possible level of quality.
  • The agent fills in and updates the database and manages the communication average time to achieve objectives.

Recommended Skills

Dutch Language
Instructions
Databases
Team Working
English Language
Training
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Think you're the perfect candidate?
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Job ID: Comdata