Functions:

• Customer service call;

• Give support to the through others means of communication, namely email and chat;

• Respond to customer inquiries regarding service and service and product related inquiries;

• Inform the costumer about specific products, services, policies, and procedures;

• Complaints management.

Requirements:

• Native language skills in Finnish - verbal, reading and writing;

• Advanced level of English;

• Excellent communication skills;

• Customer service – oriented and high focus on customer satisfaction;

• Strong administration and organization skills;

• Keen eye for detail to ensure high accuracy;

• Intermediate PC skills;

• Immediate availability.

We offer:

• Base salary + language complement + food allowance + training bonus + productivity bonus + homeoffice bonus;

• Home Office;

• Availability to work through rotational schedules and time off;

• Introduction and continuous training.