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Collection Analyst - French speaker job in Dublin at Accenture

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Collection Analyst - French speaker at Accenture

Collection Analyst - French speaker

Accenture Ireland / Dublin Full Time
Required languages: English (Business Fluent) / French (Business Fluent)
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Collections Analyst – XXX speaker

This position takes ownership for the collection of invoice process and uses tools to lead an assigned customer base. Developing and maintaining a positive relationship with the client’s customers is important to ensuring that cash collection activities meet the requirements of the Client. Measurements of success are reducing debts, improving collection and collating quality dispute information. Your responsibilities will also include telephone calls to customer accounts, resolving problems that delay collections, including timely and communication with departments.

 Contact customers by phone and other tools to ensure timely payment of all invoices, being pro-active to ensure an overdue situation does not occur

 Develop and maintain professional relationship with internal and external clients

 Ensure that the collections processes followed are in adherence with Sarbanes/Oxley procedures

 Promptly provide customer payment remittances to Accenture’s cash applications team

 Build statements liaised with client processes and SOX procedures

 Meet collections targets and all SLA’s

 Bring up to management dispute information to a degree of quality as required in accordance with the established policy

 Produce monthly statements to send to customers in line with clients SOX processes

 Flexible working hours are required during client specified key periods (month end)

 Record all collections activities in a consistent manner as per client process.

 6 months – 1-year collections or accounts payable experience/customer care/sales experience in an international environment

 Strong interpersonal / business skills both oral and written with very good telephone skills

 Ability to work on own initiative as well as in as part of a team

 Good interpersonal & time leadership skills

 Strong negotiation skills

 Analytical approach / good problem-solving skills

 Excellent reporting skills

 Proficient in Microsoft Office

 Ability to establish and maintain key relationships.

 Proficiency in English and French


 Third level qualification will be an advantage

 Intermediate Excel an advantage

 SAP experience is helpful

 Sarbanes/Oxley knowledge preferable but not crucial

You can also directly apply by sending an email to [ Link removed ]

Come and join us!

Accenture team

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