Your responsibilities as a Customer Support Agent will be:

• Supporting clients’ activities by offering world-class service to their customers through phone, email, and social media channels. 
• Adapting the brand's voice and tone for interactions across private (phone, email, chat) and public (social media, forums, e-commerce reviews) channels. 
• Answering incoming customer queries promptly 
• Responding to inbound customer requests and documenting relevant case information
• Identifying issues and providing effective solutions to ensure customer satisfaction

Skills, qualifications and interests you need to succeed in this role: 

• A native-level proficiency in Czech and a proficient level of English 
• Good technical understanding
• Living in or willing to relocate to Greece for an international career and life experience
• Good listening skills and proficient communication abilities
• Strong teamwork skills and dedication to collaborative success
• Excitement about intercultural communication and the expatriate lifestyle
• Positive and flexible attitude

What's in it for you?

• Relocation package included
• Competitive salary (1300€/gross per month)
• A full-time contract of 40hrs/week
• Work in an international environment in a multinational company in Greece
• Possibility to work remotely in full Greece depending on the project
• You will receive an in-depth training on the job

Your Future Company: