🚗 German-speaking automotive customer service advisor for Mercedes (Remote from Greece)

As a German-speaking Customer Service Advisor for Mercedes-Benz, you will be the primary contact for customer inquiries, providing seamless assistance via phone, email and chat.

We aim to nurture your enthusiasm for cars and excellent customer service with this position in sunny Greece. If you are looking for a motivating position that will expand your professional network and enhance your communication skills, buckle up and read on!

✅ Your profile

- Proficient in German with very good command of English (both spoken and written).
- A deep-rooted passion for cars
- Exceptional communication skills
- Problem-solving mentality and a strong sense of ownership
- Technical knowledge and willingness to learn
- Positive and team oriented attitude

❤️ Your responsibilities

- Be the main point of contact for customer inquiries, representing the esteemed brand of cars
- Utilize phone calls, emails and chats to ensure a smooth customer experience
- Respond to product and service queries, providing expert advice on a range of automotive related issues
- Address and resolve issues quickly and professionally, always prioritizing customer satisfaction.
- Turn every customer interaction into a positive experience!

✨ Benefits

- Work Remotely from Greece
- Full relocation support, including all costs from your departure until you are settled in your new home in Greece.

- Flexible start date (from 2 weeks up to 2 months)
- Competitive salary package + 2 additional salaries per year
- "Refer a friend" program with a referral bonus of up to 3,500 euros
- Health benefits and numerous other discounts
- Fully paid training provided by certified trainers
- Career paths within a large company with more than 11,500 employees
- Special events, community and social responsibility initiatives
- Free online Greek courses
- State-of-the-art work environment with relaxing breakout areas
- The opportunity to work for a Great Place to Work certified company

Take the wheel of your career and drive towards a multinational experience, all while representing one of the world's most iconic brands. If you're ready to accelerate in the automotive sector in Greece, apply now and let's get started! 🏁