Dutch-speaking Customer Support Representative - Remote all over Portugal 

Join the best-selling mattress company in Europe 💤🛌 If you are seeking a remote job in Portugal and speak Dutch, then this position is tailored for you! Work in the sleep industry and contribute to enhancing the rest for individuals around the world.

Remote Dutch Customer Support Expert - Rest & Relaxation Industry

❤️ Your Profile

• Dutch is your first language, and you have a B2 level in English 
• You have a high school degree or a bachelor's degree
• You have an interest in the sleep industry
• You are a good communicator
• You enjoy helping people
• Experience in technical troubleshooting is a plus, but not required

✨ Your Responsibilities

• Provide friendly and efficient customer service: calls, emails, and chat
• Analyze and resolve complaints
• Insurance policy management and cancellation demands
• Manage escalated or critical calls
• Handle complex complaints professionally and timely

✅ Benefits

• Work from home anywhere in Portugal
• Competitive Salary
• Performance Bonus
• Private health insurance
• Relocation Package: flight reimbursement and optional accommodation provided by the company
• Meal allowance
• Intensive training for all new employees
• Full-time position
• Be part of a multicultural team and work in a great environment

If you are passionate about customer service and willing to work in an international team at one of the biggest travel companies in the world, apply now!