š®š German Customer service in a Gaming company (Work From Home š Portugal)
Job post no longer accepts applications
16-50
Staffing and Recruitment
2 months ago
Posted date2 months ago
No experience / No degreeMinimum level
No experience / No degreeFully remoteRemote policy
Fully remoteGerman-speaking Gaming Advisor based in LisbonĀ
Join a globally renowned firm in the video gaming industry.
š® The company
Welcome to a leading developer and distributor of entertainment software, established in 1994. Quickly became one of the most renowned and respected creators of computer games.
Known for well-designed and captivating entertainment software, the company has earned an unparalleled reputation for the high quality of its producāāe
ā Ā Your Profile:
- Fluent in German and English.
- Passionate about gaming.
- Strong communication skills and adaptable to technological changes.
ā¤ļø Your Responsibilities:
- Provide customer support mainly in German, occasionally in English, via email and chat
- Assist with account and billing inquiries
- Resolve login and registration issues
- Handle hacked account recovery and character restoration
- Address questions regarding rewards programs, tokens, and pre-paid game cards
- Manage inquiries related to payments and process refunds
- Maintain professional handling of customer data
āØ Benefits
- Remote from Portugal
- Competitive local salary
- Private Health Insurance from day one
- Stable career opportunity in a leading multinational company
- Comprehensive training and integration phase
- Inclusive and respectful work environment
- Diverse career progression opportunities
- Emphasis on work-life balance
- Access to organized sports activities and events
Relocation Package:
- Accommodation
- Airport pick-up and administrative assistance with your registration in Portugal
- Reimbursement of your initial flight expensesĀ
- Annual complimentary return flight to home country (within Europe)
JOB SUMMARY
š®š German Customer service in a Gaming company (Work From Home š Portugal)
Lisbon
2 months ago
No experience / No degree
Full-time