Job Title: French speaking Customer Service Coordinator

Salary: Excellent Salary

Location: Hybrid, London

Type: Up to 6-month FTC

Job Ref: SV202401

As a Customer Service Representative fluent in French, you will play a vital role in ensuring customer satisfaction for French-speaking clientele.

Main Duties:

As a French-Speaking Customer Service Coordinator, you will play a pivotal role in ensuring customer satisfaction. Your responsibilities will include but are not limited to:

• Responsible for ensuring customer satisfaction by processing all incoming queries with the highest quality level.
• Use web chat to talk to the client in real time
• Liaising with internal teams to provide feedback and drive improvements.
• Provide support to customers throughout the onboarding process.
• Take own initiative to learn and provide additional support to the team when possible.
• Provide ad hoc support where needed.

Requirements of the French Speaking Customer Service Coordinator:

• Fluency in French and English
• Previous experience in Customer Service
• Proactive and motivated
• Comfortable using several internal systems.
• Enjoy helping others and thrive in a fast-paced culture
• Working as part of a small team
• Strong communication skills with good telephone manners

If you are a fluent French speaker with a background in customer service, sales administration, sales support, or a customer-facing role, and you have a keen eye for detail, we invite you to send your CV to discuss this exciting opportunity in further detail.

Thank you for applying to Language Recruitment Services, the Language Recruitment Specialist with over 35 Years’ Experience in multilingual recruitment

Applications can only be accepted from individuals who are eligible to work in the UK.

We may not be able to reply to you due to the volume of applications received.

In the event there are no suitable roles available for you at the moment we may hold your details on our database and contact you in the future should a suitable vacancy arise.

LRS is An Equal Opportunities Employer.