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Dutch Customer Advisor for Abbott Diabetes Care - Lisbon, Portugal
Job post no longer accepts applications

Come and work with us.
 
Do you want to contribute to healthcare and well-being around the world? 
Are you Dutch native or fluent with strong English communication skills? 
Looking to make your career in a multicultural environment in sunny and happy Portugal? 
So we have the perfect opportunity for you!
 
Your future project: join our Dutch Customer Support team.
 
Abbott Diabetes Care create breakthrough products – in diagnostics, medical devices, nutrition and branded generic pharmaceuticals – that help people lead healthier lives, full of unlimited possibilities. 
 
As a customer service specialist in this project, your daily responsibilities will include:
•    Provide first contact resolutions to customer queries regarding Freestyle Libre and other glucose meter devices
•    Offer specialized customer support through written and phone communication
•    Provide information regarding purchasing procedures, orders' tracking, and deliveries
•    Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
•    Meet and exceed our customer service quality goals, compliance regulations and productivity targets
•    Create amazing customer experience that people value and we are proud of
•    Be responsible to follow the direction of management and provide feedback
 
To succeed in the role, you will need to have:
•    Native or proficient level of Dutch (C2)
•    Intermediate level of English (at least B2) for training and documentation
•    Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
•    Analytical and problem solving skills with strong attention to detail
•    Desire to learn and advance, be a curious investigator and problem solver
•    High-speed internet access and appropriate conditions for remote work
•    Must hold EU citizenship or valid work permit for Portugal
•    Be a local candidate or willing to relocate to Portugal
 
Benefits.
 
•    Signing bonus
•    Relocation package
•    Competitive wages
•    Paid professional training
•    Employee discounts
•    Private healthcare & dental insurance (after six months of employment)
•    Growth opportunities through various development programs
•    Fun and engaging company-wide initiatives, including our EverBetter wellness program
•    Job stability
•    Life-long skills and experience
•    Excellent work culture
 
Go further with Foundever™
 
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. 
 
Apply today!

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JOB SUMMARY
Dutch Customer Advisor for Abbott Diabetes Care - Lisbon, Portugal
Lisbon
a month ago
Entry / Junior
Full-time