Customer Service Agent at EasyPark - Lisbon 🚗 

Join EasyPark in Lisbon as a Customer Service Agent and embark on a fulfilling career in a company that is revolutionizing urban mobility with its digital parking solutions. This is an ideal opportunity for those passionate about customer service and interested in smart city solutions.

🌐 About EasyPark

EasyPark is known for its innovative digital parking solutions that simplify urban living for its users. With a global presence, the company offers a dynamic work environment and a culture that values tech advancement and exceptional user experiences.

🎯 Your Profile

• Fluent in Dutch with a strong command of English (both verbal and written)
• Keen interest in smart city solutions and digital technologies
• Detail-oriented with excellent problem-solving skills
• Able to handle sensitive customer interactions professionally
• Dedicated to upholding EasyPark's high service standards
• Adaptable and comfortable in both routine and dynamic work settings
• Team player with a willingness to collaborate internationally

❤️ Your Responsibilities

• Provide high-quality service to customers with inquiries or problems via telephone, WhatsApp, Chat, Email, and Social Media
• Regularly update internal systems with the latest information
• Work collaboratively with other departments and teams to ensure customer support excellence

✨ Benefits

• Competitive local salary 
• Lots of holidays to go exploring 
• Paid initial training to guide you on your way to success
• Private health care insurance 
• Be part of a multicultural, open-minded work environment
• Work from a beautiful and modern office in Lisbon
• Company events, team buildings, water sports and free language courses 
• Access to well-being programs and initiatives
• Opportunity to live and work in the culturally rich city of Lisbon
• Career development opportunities within a leading company in the digital parking industry
•  Involvement in innovative projects in smart city and mobility solutions
• Relocation package 
• Pick-up from the airport 
• Administrative support to help you fully integrate in Portugal
• Reimbursement of flight costs 
• Free annual flight home 
• Room accommodation in a company’s flat in Lisbon