At Speakit we are searching for German speakers to work as German Client Consultants for one of the leading tourism industries worldwide!

Imagine a work day, during which you will deal with one of the biggest pleasures in life; traveling.

On top of this, you will do it in Athens, Greece, the city where sunny and summer days are not the exception but the rule!

What about working in a modern and stimulating office environment in the heart of Athens?

We think it would be amazing!

Do you agree?

If yes, kick-start your career in the tourism industry today!

Responsibilities

In this German Client Consultant role, you will have to:

• Receive and process incoming calls, emails and social media requests
• Ensure and provide quality of service to customers, handle inquiries and complaints from customers in a professional manner
• Develop and recommend changes to existing procedures to increase accuracy and efficiency of the Customer Service department as a whole
• Be the first point of contact for one of the leading tourism industries by resolving basic questions and queries of it'd clients
• Report technical issues, customers’ complaints and other problems

Requirements:

• Native or near-native level of German (oral and written)
• Very good command of English
• Experience in the customer service sector will be consider as a plus
• Computer literacy
• Excellent communication skills and a can-do attitude
• Quality focus and multitasking in a fast-paced environment
• Ability to manage change and work under pressure
• EU Passport
• Availability to start working as soon as possible and from our client's premises in Athens

Benefits:

• Competitive monthly salary
• Monthly performance bonus
• Meal vouchers
• Full time position
• 2 extra salaries per year
• Public and private medical insurance
• Equipment provided to work from home
• The chance to work in a highly paced environment and grow professionally
• Opportunities for internal promotion