The company
The Company is an outsourcing firm, with a giant network of multiple offices located in 76 countries that serve in a total of 160 markets. They take pride themselves on being one of the best in the world at what they do, Customer Care Services! They constantly invest in research and development to get a deeper understanding of customers' thoughts, behaviors, and needs.
Job Description
- Communicating through chat & phone with subscribers
- Answering how-to questions about payment
- Troubleshooting streaming and content issues
- Assisting subscribers with how-to questions & navigating on Netflix
- The working hours are Mo.-Su. 11:00-23:00 (8 hour shift, 5 days work, 2 days off)
Job Requirements
- Proficient knowledge of German
- Fluency in English
- Great communication & soft skills, as well as problem-solving skills
- Computer knowledge/tech savviness
- Being a TV shows fan (or even a Netflix subscriber) will be considered as an extra asset!
- Job location is Athens but at the moment you will be working in home office.
What you are offered
- Salary will be 1300 euros a month (x14) plus up to 120 euros bonus a month (x12)
- Relocation package that includes: Airplane tickets (return flight if requested, paid accommodation for the duration of the Pandora project, agency support to find a new place to stay (for long term stayers), taxi from the airport to the accommodation.
- Free support from the Employee Relations department during the hiring process, with regards to your Social Security number, Health Insurance (IKA), Tax Number, and Bank account, etc.
- Paid training to keep you up to date on products and procedures.
- Excellent career advancement opportunities.
- International working environment.
- Company-organized festivals, parties, excursions, etc. throughout the year.
- Discounts for our employees all over Athens.
About Us - Multilingual Jobs Worldwide
We are a leading multilingual recruitment specialist agency, with businesses from all over the world, connecting talent from Germany, France, Netherlands, Belgium, Italy, Spain, and more. Multilingual Jobs Worldwide is a leading language recruitment agency in Europe, matching the most exciting jobs with multilingual talent. We have offices in Oslo, Tallinn, Malaga, Malta, and Lisbon. We have helped over 3000 people find their dream job with our 300+ partners in over 30 countries.
