The Role
As a Customer Service Agent your role is, together with your team, to handle customer issues with empathy and efficiency. You will be handling and responding to end-user's requests through multiple contact channels (telephone, email, chat).
The role requires maintaining solid customer relationships by handling their questions and concerns with speed and professionalism, as well as performing data entry and use of software programs.
The Requirements
- Native-level Japanese, fluent English
- Politeness, courtesy and good communication skills
- Time management and multitasking abilities
- Ability to work in groups
- Flexibility in working hours and ability to work in shifts
- Software skills
The Offer
- Relocation package that includes: Air plane tickets, 2 weeks free accommodation, agency support to find
- a new place to stay, taxi from the airport.
- Free support from the Employee Relations department during the hiring process, with regards to your
- Social Security number, Health Insurance, Tax Number, and Bank account, etc.
- Paid training to keep you up to date on products and procedures.
- In-house doctor and medical insurance.
- Excellent career advancement opportunities.
- International working environment.
- Company-organised festivals, parties, excursions etc. throughout the year.
- Discounts for our employees all over Athens.
About Multilingual Jobs Worldwide
We are a leading multilingual recruitment specialist agency, connecting talent from France, the Netherlands, Belgium, Italy, Spain and many more with businesses from all over the world.
Multilingual Jobs Worldwide is a leading language Recruitment agency in Europe, we match the most exciting jobs with multilingual talent. Over the past 2 years we have recruited and helped over 1000 multilingual speakers to their dream job with our partners in over 28 different countries.
