German-Speaking Customer Support Agent in Sofia, Bulgaria 🌟
Are you a German and English speaker with a passion for exceptional customer support? We are seeking dedicated individuals to join our team in Sofia, Bulgaria, in a dynamic role where you'll be the front line of our customer interactions.
🏢 About the Company
Our company is renowned for its cutting-edge technology and innovative approach. Located in the bustling city of Sofia, Bulgaria, we offer a stimulating environment where technology and customer service intersect, creating a unique platform for your career growth.
🎯 Your Responsibilities
- Provide top-notch support to our customers via email and live chat, mainly in German
- Handle inquiries with precision and attention to detail
- Anticipate clients' needs and propose effective solutions
- Focus on exceeding customer expectations to ensure satisfaction
- Collaborate with our team to enhance and streamline customer support processes
❤️ Your Profile
- Fluent in both German and English, with excellent communication skills
- A proactive approach to customer service, with a focus on providing solutions
- Detail-oriented, ensuring high-quality customer interactions
- Experience in a support role is advantageous, but not necessary
- A strong commitment to customer satisfaction and sales success
✨ Benefits
- Learning and development opportunities to grow your skills
- Official employment in compliance with local and EU laws
- Comprehensive relocation package including flight tickets and hotel stay
- On-site fitness corner for all employees
- Language skills development program with partial compensation
- Special birthday celebration gift and generous annual vacation days
- Enjoy office breakfasts and lunches, partially sponsored by the company
Ready to embark on an exciting career journey in Sofia, Bulgaria, with a leading tech company? Apply now and be a part of our dynamic team dedicated to customer satisfaction and excellence! 🚀