Icelandic Customer Service Greece, Piraeus

Are you a fluent Icelandic speaker?

This is your chance to work in a Customer Service & IT Support team supporting clients in Europe!
Our client provides excellent opportunities for experienced customer service and technology enthusiasts to work with the world's tech leaders!

A great opportunity if you wish to experience working in the world of computer software, consumer electronics, personal computers and online platforms, grab this chance to join the Customer Service & Support Team, in order to support customers.

What you will do:

Depending on the team that successful candidates will join, responsibilities vary:

Identify customers' needs and deliver appropriate solutions, including sales
Guide customers facing issues related to billing inquiries, handle transactions and provide resolution to inquiries in a timely manner
Assist customers to place an order and related issues
Answer customers' inquiries and troubleshoot or escalate technical issues that they face and assist customers with account issues
Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible
Turn every customer into a happy customer!
Exchange ideas and solutions with your colleagues!

Enjoy your time in Greece!

What you will bring:

Fluent Icelandic
Excellent communication skills in Icelandic and English
Sales experience with consumer products and services will be an asset
Technical research skills to troubleshoot customer problems.
Advanced internet research skills
An empathetic soul with the communication skills that match
A positive and adventurous attitude
A sponge that is willing to soak up all the knowledge and experience we offer
Permission to work in the EU

On offer:

Complete support to help you ease your relocation to Greece
Competitive monthly salary
+ Monthly Performance Bonus up to: 300
Professional growth & development opportunities
Special events as well as community & social responsibility initiatives
Feel free to book online Greek language courses

State of the art premises, providing a great working environment with relaxing break areas
Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age
Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide.

Thinking about relocating and wondering about cost of living in Greece?

Get an idea here:

Greece has enviable history and culture, climate and cuisine - and yet, the cost of living is among the lowest in Europe, according to Greek authorities and the EURES network. No wonder Greece is a popular destination for tourists and expats alike.


Apply today!
lease email CV today for immediate interview to: elizabeth.blanco@headhuntinternational.com

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