Your responsibilities and impact as a customer service agent will be:

• Solving questions for customers over the phone, via e-mail or through chatrooms, regarding how to find an article, problems with their sopping cart, or other issues during their shopping experience
• Delivering calm and smart decisions in high-pressure situations while paying attention to detail

Skills, qualifications and interests you need to succeed in this role:

• You are native in Dutch
• You are energetic and innovative
• You are a fast thinker and work proactively
• Motivation and teamwork are some of your soft skills
• Passion for fashion and trends. Capable of accessorizing and providing styling advice
• You have excellent communication skills
• You have an intercultural mind and willing to work with many other nationalities

What’s in it for you?

• Type of contract: a long-term fixed term contract, renewable every year
• Working hours: 40h/week (8h/day) from Monday to Sunday, rotating shifts (from 7 am- 9 pm)

Salary conditions (*) – 2 options:

• Including free accommodation (shared flat, all bills included): 1040€ gross/month
• Excluding accommodation: 1298€ gross/month

For international candidates:

• Reimbursement of your initial flight expenses after 3 months
• Help in paperwork, opening bank account, etc. upon your arrival

Extra perks:

• Free Portuguese lessons, cooking classes, sports activities and social events organized by the company
• Real career opportunities in different career paths

(*) Compensation during training period if successful (from 1 to 4 weeks): nearly fully paid

What should you expect from living in Lisbon?

• A colourful city view and a rich cultural history
• Pros of living in a European capital on a budget
• Delicious Portuguese cuisine and famous cafe culture
• Friendly people, good vibes and a happy-go-lucky urban life
• Warm climate all year and a sunny beach life next to the Atlantic
• A large English-speaking local community and international environment

Your Future Company:
Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!

Is this project not the best fit for you? Feel free to check our other opportunities for Dutch speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.