For Employers
Swedish-speaking Customer Agent for telecommunications company

Join our Nordic customer support team in one of the world's most popular destinations! How would you feel if your office was just a breath away from beaches with crystal clear waters? Does year-round sunshine - along with flavorful Greek food - sound like an option you'd like to explore? Dive headlong into the Mediterranean experience and join our ever-growing Nordic customer support team in one of the world's most popular destinations - Chania, Crete!

If you are fluent in Swedish and always keep up to date with the latest technological advancements in the communications industry, take the chance and come and work with our client, Northern Europe's hub within the digital ecosystem.

Join a community committed to enabling people, businesses, and communities to access all that matters to them, on their terms; All this while enjoying your stay on a Greek island known for its rich culture, stunning landscapes, and lively nightlife, where you'll also have the chance to socialize, build your professional network, improve your communication skills, and enrich your resume with meaningful work experience.

What you will do:

  • Be a valuable voice and exude company values at every step of the customer journey
  • Use phone, email, and chats to provide a seamless customer experience
  • Provide advice and insights on fixed and mobile communication solutions
  • Solve technical problems quickly and efficiently
  • Follow up with a thorough needs analysis and inform customers about ongoing campaigns
  • Make every customer a happy customer!
  • Exchange ideas and solutions with your colleagues!
  • Enjoy your time in Crete!

What you will contribute:

  • Fluent in Swedish
  • Very good use of English - both written and spoken
  • Knowledge of the telecommunications industry is good to have
  • Work experience in customer support will be seen as an asset
  • Exceptional communication and soft skills, as well as a problem-solving mentality
  • Tech literacy - a deep interest in technology as well as the desire to learn more
  • A positive and adventurous attitude
  • A sponge that is willing to soak up all the knowledge and experience we offer

What our customer offers:

  • Complete moving support (airfare to Chania, Crete, pick-up and drop-off - both at no cost to you)
  • Free accommodation or extra housing bonus for the entire period of employment
  • Competitive monthly salary + 2 extra salaries per year
  • Refer a friend: Bring a friend and get up to €3,500 as a referral bonus (depending on language)
  • Wellness benefits and many other discounts
  • Consistent support for everything you might need on the road
  • State-of-the-art facilities - including a stunning activity room with fully equipped gym, table tennis tables and much more
  • Special events and social responsibility initiatives
  • Free Online Greek Language Courses
  • Professional growth and development opportunities in a multicultural, safe and fun workplace
  • Work for a Great Place to Work certified company that promotes diversity

In addition, this is a great opportunity to advance your career and work for a multinational company by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that promotes diversity and offers equal opportunities for everyone, regardless of gender, ethnicity, religion, culture, or age. Join our client's large family of more than 12,000 employees from 110+ nationalities.

Why Chania?

Escape the ordinary and embark on a transformative journey by working in the enchanting city of Chania in Crete, Greece. Here are just a few reasons why this enchanting destination should become your next professional step:

  • Outstanding Beauty: Chania offers a unique natural beauty that will take your breath away. From its stunning beaches of crystal clear turquoise blue waters to its majestic mountain ranges and lush olive groves, every day feels like a postcard-worthy adventure.
  • Rich History and Culture: Immerse yourself in a city rich in history and culture. Explore ancient ruins, admire Venetian and Ottoman architecture, and stroll through the narrow streets of the Old Town where the tales of history whisper through every cobblestone.
  • Warm Mediterranean climate: Say goodbye to dark winters and embrace a Mediterranean climate that invites you to outdoor activities all year round. Enjoy sunny days, mild winters, and enjoy the fresh sea breeze that permeates the city.
  • Work Life Balance: In Chania, work-life balance is more than a concept, it's a lifestyle. Embrace the laid-back Mediterranean lifestyle where leisurely lunches and refreshing breaks by the beach are just as important as professional success.
  • Gateway to Adventure: Chania is your gateway to exciting adventures and discoveries. Dive into the depths of the Mediterranean Sea, hike through dramatic gorges, or embark on a journey to discover hidden treasures in Crete's captivating landscapes.

Are you ready to swap your daily commute for an island paradise? Apply now to join our client's team as an English-speaking customer support representative in Chania, Crete. Don't miss this opportunity to combine your passion for customer service with an unforgettable lifestyle. Your adventure awaits!

Nordic Jobs Worldwide

Nordic Jobs Worldwide is a professional Nordic recruitment company focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world.

Nordic Jobs Worldwide is the largest language recruitment agency in the Nordic region, with offices in Oslo, Tallinn, Malaga, Malta, and Lisbon. We match the most exciting jobs with Nordic talent worldwide. We have helped over 3000 people find their dream job with our 300+ partners in over 30 countries.

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JOB SUMMARY
Swedish-speaking Customer Agent for telecommunications company
Chania
15 days ago
Entry / Junior
Full-time