Customer Support Representative - Portuguese

Our client's aim is to be the world leader in gaming entertainment by providing our customers with the most entertaining and trustworthy experience possible, while also reinventing the gambling industry. They are home to more than 30 well-known brands.

Your Responsibilities

* Effectively communicating with customers in their language.

* Providing an outstanding client experience and resolving issues on first contact.

* Responding to client inquiries via Webchat, Email, and Phone in a timely and professional way.

* Escalating requests where needed.

* Staying UpToDate on rules, processes, and licencing needs.

* Taking part in the Onboarding Programs.

What we are looking for:

* Portuguese/English fluency

* Strong communication/public relations along with active listening skills required.

* Customer orientation and the ability to adapt and respond to diverse sorts of characters

* Proficiency working on computers and touch typing are required.

What's in it for YOU?

* Attractive salary package

* Monthly incentive Bonus

* Monetary vouchers on Birthdays and other special occasions

* Options to enrol in Company's medical insurance plan

* Possibilities to enrol in Company's pension plan

Relocation Perks:

* Transportation, and free accommodation for 3-4 weeks

* Medical insurance