Join us as a Customer Service Representative for our global leader in business process outsourcing (BPO). Fluent in French and English, you'll thrive in a dynamic environment, providing exceptional support to our diverse clientele. Apply now and embark on a rewarding career journey!
Do you speak fluent French? Are you also fluent in English? Looking to live in a vibrant city? We're looking for you! Our client is a global leader in business process outsourcing (BPO), specializing in customer experience outsourcing across vocal, social, and digital channels. Join our team of over 500 employees from 35 different nationalities!
Your responsibilities include:
- Continuous improvement for customer satisfaction
- Corresponding with customers via email or phone regarding product information in post-sales procedures
- Order tracking and complaint handling
- Up-selling is a plus
Requirements:
- European passport, European identity, or work permit for Portugal
- Native or fluent in French (C2)
- Proficient in English (B2)
- Previous experience in customer service
- Patience and confidentiality with personal data
- Proactive, results-oriented, motivated, and team player
Offer:
- Competitive salaries (14 monthly payments per year)
- Performance bonus
- Attractive Monday to Friday schedules
- Health and dental insurance (6 months after contract signing)
- Relocation package: shared accommodation and flight reimbursement
- Possibility of telecommuting from Lisbon only
Life at our client's company:
- Diverse environment with people from over 15 nationalities
- Modern facilities, local business discounts, company parties, and more!
- Inter-company mobility to work at any of our sites worldwide
- New and modern offices in Lisbon, Parque das Nações, Portugal
Apply now, and we'll contact you within business days if your profile matches our expectations. We look forward to meeting you!
About Multilingual Jobs Worldwide:
Multilingual Jobs Worldwide is a leading recruitment agency specializing in matching European-speaking talent with exciting jobs worldwide. Over the past 2 years, we've helped over 1200 multilingual speakers land their dream job in over 28 countries.
