Job Description:

Technical Support Advisor

As a Technical Support Advisor, your primary responsibility is to address customer issues with empathy and efficiency, working collaboratively within your team. Fluency in both your native language and English is essential. Your duties will involve handling and responding to end-users' inquiries through various channels such as phone, email, and chat. You'll be tasked with maintaining strong customer relationships by promptly and professionally addressing their questions and concerns, while also performing data entry and utilizing software programs.

Job Requirements:

• Native or fluent proficiency in German and English, with excellent communication skills.
• Politeness, courtesy, and strong interpersonal skills.
• Effective time management and multitasking abilities.
• Capacity to collaborate within a team.
• Flexibility in working hours, including the ability to work in shifts.
• Proficiency in software applications.

What We Offer:

• Relocation Package: Includes airplane tickets, airport taxi service, 4 weeks of free accommodation, and agency support to find a new residence.
• Employee Support: Assistance with Social Security number, Health Insurance (IKA), Tax Number, and Bank account setup.
• Paid Trainings: Opportunities to stay updated on products and procedures.
• Health Benefits: In-house doctor and medical insurance coverage.
• Career Advancement: Excellent prospects for professional growth.
• International Environment: Exposure to diverse cultures and languages.
• Company Events: Festivals, parties, excursions, and employee discounts.

About Multilingual Jobs Worldwide:

Multilingual Jobs Worldwide is a leading multilingual recruitment agency, connecting talent from across Europe. With offices in Oslo, Tallinn, Malaga, Malta, and Lisbon, we specialize in matching candidates with exciting opportunities across various industries. With a network of over 300 partners in 30 countries, we've helped over 3000 individuals find their dream jobs.