Job Advertisement: Remote Customer Service Support Representative (Nordic Speakers)
Location: Remote (based in Greece)

Company Overview: Join our dynamic team as a Remote Customer Service Support  Representative and become an essential part of providing exceptional service to our Nordic-speaking customers. We are a leading company dedicated to delivering top quality support and satisfaction to our clients. As a Remote Customer Service Support Representative, you will have the opportunity to work from the comfort of your home in Greece while making a positive impact on our customers' experience.

Job Description: We are seeking Nordic-speaking Customer Service Support Representatives to join our remote team based in Greece. As a Customer Service Support Representative, you will be responsible for assisting our Nordic-speaking customers with inquiries, providing product support, and resolving issues via email, chat, and phone. This role requires strong communication skills, problem-solving abilities, and a commitment to delivering exceptional customer service.

Responsibilities:
• Provide timely and professional assistance to our Nordic-speaking customers via email, chat, and phone.
• Address customer inquiries, troubleshoot issues, and provide product support in the respective Nordic language (Danish, Finnish, Norwegian, or Swedish) as well as English.
• Ensure customer satisfaction by resolving complaints and issues effectively and efficiently.
• Escalate complex issues to the appropriate departments and follow up to ensure resolution.
• Maintain accurate records of customer interactions and transactions in the company database.

Requirements:
• Fluent in one of the Nordic languages (Danish, Finnish, Norwegian, or Swedish) and proficient in English, both written and spoken, with excellent grammar and communication skills.
• Previous experience in customer support or a related field is preferred but not required.
• Strong problem-solving skills and the ability to handle multiple tasks in a fast-paced environment.
• Customer-focused mindset with a passion for delivering outstanding service.
• Reliable internet connection and a quiet workspace to work remotely from Greece.

Benefits:
• Competitive salary and benefits package.
• Flexible remote work arrangement, allowing you to work from home in Greece.
• Opportunities for career growth and advancement within the company.
• Comprehensive training and ongoing support to help you succeed in your role.
• Join a diverse and inclusive team dedicated to providing excellent customer support.

If you are fluent in one of the Nordic languages, proficient in English, and passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity! Please submit your resume and a brief cover letter outlining your relevant experience and why you are interested in this position. We look forward to hearing from you!