Dyson is a globally recognised, premium household name. They're market leaders in design and technology and regularly launch outstanding products onto the market, such as the Dyson hair wrap, fans, and vacuum cleaners.

We're looking for a B2B Outbound Sales Agent who will cover the DACH Market. You will be part of a Team comprising of regional Business Development Executives, Vertical Sales Managers, and a member of the Dyson Professional Marketing Team.

We Care: Passionate about Customer Support, with a drive to achieve and exceed targets to achieve a high-quality level of consumer service.

We're Curious: Proactive approach to problem-solving and a "can do" attitude.

We Achieve Together: Strong teamwork ethic, contributing to personal and team targets/SLA while working on personnel targets.

What you'll be doing:

• Making outbound calls and emails to inform, sell and arrange meetings for the generation of new leads.
• Working towards sales targets and aiming to exceed assigned targets, objectives and KPIs.
• Develop and maintain a robust pipeline of qualified leads, ensuring accurate and up-to-date records.
• Upsell and cross-sell additional products/services to existing clients, maximizing revenue potential.
• Collaborate with internal teams (marketing, outside sales Team, etc.) to provide excellent service and address customer inquiries and concerns promptly.
• Managing additional administrative tasks including generating quotations, processing orders, reporting & forecasting.

Requirements

What skills & experience you'll bring to us?

• C2 level of both spoken & written German in addition to having a high level of English.
• Proven sales experience ideally within a B2B environment.
• Excellent communication and interpersonal skills, with the ability to build rapport and influence decision-makers.
• Strong negotiation and closing skills, with a track record of achieving sales targets.
• Previous experience working with Salesforce software is a plus.

• Ability to work collaboratively in a team environment and leverage internal resources effectively.
• Proficient in Microsoft Office, in particular Excel, Outlook and LinkedIn Navigator.
• Previous experience working in an international contact centre environment.

Benefits

What do we offer?

• Starting date: February 2024.
• Contract: Permanent (1-month probation period).
• Salary: €16.025 gross per year + performance bonus.
• Working hours: Part Time (25 hours per week) - Monday to Friday between 8 am & 6 pm.
• Work Model: Hybrid working model.
• Fully Paid Training that optimally prepares you for your job - 2 weeks duration (office-based).
• 24 holiday days per year on a full-time basis.
• Employee Assistance Program - Free, confidential, and impartial guidance and support.
• Option to sign-up for Discounted Private Health Insurance.
• Referral Program: Refer a Friend and get a Referral bonus.
• Access to specialised LinkedIn training courses.
• Employee Benefits Club - a wide range of exclusive perks and rewards as a valued member of our organisation.
• Best-in-class people engagement activities and programs.
• Ongoing training and development and an opportunity for you to cultivate a new and exciting career in a high-growth environment.
• Location: Barcelona, Spain

Who Are We

CPM International has a global presence in over 30 countries. We offer multilingual support in various languages tailor-made to the needs of our diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.

CPM International believes in creating an open workplace, celebrating diversity in all forms, including gender, race, religion, disabilities, and sexual orientation. We are committed to providing equal opportunities and ensuring everyone feels included from the very start of their journey within CPM.

#WeCare #WeAreCurious #WeAchieveTogether