About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. 

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

AI Annotation Specialist

About you

You are a native-level speaker of English, with a strong ability to write English adapted to various tones and contexts. You have a curiosity about the world of Generative AI. You have experience in Content Moderation or Annotation and an understanding of the importance of policy application and evolution.

Requirements:

• English language fluency at native or C2 level

• Demonstrated aptitude for quickly learning and understanding new technologies

• Excellent written English -an eye for detail, meticulous grammar, and proofreading skills, combined with fluid typing skills

• Excellent critical thinking, written and oral communication, and interpersonal skills

• Ability to learn and understand instructions based on a range of complex policies

• Capable of working to targets to self-manage day-to-day tasks with minimal guidance

• Ability to adapt quickly to change and work independently and collaboratively 

• Ability to engage with sensitive, possibly disturbing content

• Ability to collaborate effectively with other team members

• Ability to answer free-form prompts (questions) across a general scope of topics

• Ability to reference online resources and write cohesive, accurate, responsive, and sometimes empathetic answers to the prompts from the perspective of an AI model

• Ability to understand written text of different complexity levels and lengths, to reflect on and to describe nuances of content meaning

Nice to haves:  

• Literary/writing background or education

• Keen technical curiosity, awareness of and interest in the latest advancements in AI

• Up-to-date knowledge of US culture and news

• Experience in the trust and safety online sphere

Responsibilities:

• Work on projects refining large language models (LLMs) 

• Write and edit AI responses to text prompts to align with project requirements

• Understand and implement client policies and guidelines to make informed decisions

• Collaborate with internal and client SMEs to ensure AI response alignment with project goals

• Handling of high-level policy moderation and compliance cases

• Critical analysis of policy application to find the best case outcome

• Effectively propose solutions, demonstrating a proactive mindset

• Collaborate and communicate effectively with cross-functional teams 

• Contribute to the advancement of the team's processes, efficiencies and best practices

• Collaborate on client projects and new business opportunities

Note: 

Training will be provided on specialist projects. 

In Office Job.

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.