Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix + Webhelp and work with energetic people who strive to enjoy every day.
We are looking for a French-speaking Customer Success Manager - (On-site) to join one of our exciting projects.
What we offer you
You will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.
What you will learn with us will make you a valuable member of our team or any other team.
Your benefits:
- Full-time contract, 39 hours/week: Monday to Thursday 09:00 - 17:30, Friday 09:00 - 16:30
-Great office location in Malaga
-Friends hunting (referral) bonus
-Full paid training about the company and the project you will be working on
-Career development program and specialized courses
What you'll experience with us
As a Customer Success Manager in our team, you will:
- Accelerate cloud consumption and identify additional cloud cross-sell / upsell opportunities for nominated Corporate customers
- Involve direct outreach (email, calls) to nominated customers by reacting to digital signals generated via TSI marketing and trigger outreach to drive cloud consumption, customer retention, and expansion
- Provide technical product overview and insights pertinent to customer need and usage scenarios
We'll be a great match if you:
- Are native or proficient in French and advanced in English
- Have 3+ years sales experience
- Are experienced in qualifying and building pipeline at scale, managing aggressive sales cycles, and sales negotiation preferred
- Experience working with or selling Azure, Microsoft 365, Dynamics 365 or similar
- Understand cloud deployment and adoption planning
- Can explain complex technical solutions to technical and non-technical audiences
- Success-driven, works well in a diverse team and enjoy a dynamic and changing environment
- Have Microsoft Fundamentals (MS 900) or Azure Fundamentals (AZ 900) certification
We are dedicated to creating a diverse, inclusive, and authentic workplace where everyone can learn and develop themselves professionally. If you feel you don't check off every qualification in the job description, we encourage you to apply either way. We will do our best to match you with the right job, whether it's this one or a future role.
If this sounds like you, join us!
Who we are
We're the tech-powered customer experience (CX) company that's creating game-changing journeys for our people and our clients and their customers.
Our people around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we're committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.
In short: You will be joining over 440.000 passionate game-changers across more than 70 countries that strive to enjoy every day, while making a difference for the people they help every day! And we will offer you a fun and challenging job that will allow you to develop and grow.
We are an equal-opportunity employer
We are committed to equal employment opportunities for all candidates and a work environment free of discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and personal qualifications, without regard to gender identity, age, religion, ethnicity, family or parental status, or any other classification protected by applicable national laws.
RRQ24-000745-1-EMEA
