Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix + Webhelp and work with energetic people who strive to enjoy every day.
We are looking for French-speaking Lead Generator (On-site) to join one of our exciting projects.
What we offer you
You will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.
What you will learn with us will make you a valuable member of our team or any other team.
Your benefits:
- Full time 39 hours/week contract: Monday to Thursday 9:00 to 17:00, Friday 09:00 to 16:30
- Great office location in Malaga
- Friends hunting (referral) bonus
- Full paid training about the company and the project you will be working on
- Career development program and specialized courses
What you'll experience with us
As a Lead Generator in our team, you will:
-Engage existing and new customers based on lead information provisioned
-Review initial lead information, collect customer insights from available data sources and execute call planning
-Proactive outreach to customer within SLA to qualify lead based on BANT criteria and agree on next action with customer
-Review opportunity triage policy and root opportunity to the appropriate stakeholders to execute on agreed action with customer
-Document customer engagements through the CRM system (open and qualify leads to opportunities) and maintain opportunity hygiene until handoff to triage stakeholder(s)
-Execute next actions (including follow up of customer, Microsoft and internal stakeholders) in line with SLAs
We'll be a great match if you:
- Are proficient or bilingual in French and advanced level in English
- Have a bachelor's degree in business management, IT, Marketing, or related field or equivalent work experience
- Have 2-3 years' experience in sales, account manager, IT industry and Customer Relationship Management
- Have a baseline understanding of Cloud products and solutions
- Have strong written and verbal communication skills and use of professional language. Ability to communicate effectively in supported language
It would be a plus if you have:
- Experience in marketing
- Lived and worked in supported market with strong cultural awareness
We are dedicated to creating a diverse, inclusive, and authentic workplace where everyone can learn and develop themselves professionally. If you feel you don't check off every qualification in the job description, we encourage you to apply either way. We will do our best to match you with the right job, whether it's this one or a future role.
If this sounds like you, join us!
Who we are
We're the tech-powered customer experience (CX) company that's creating game-changing journeys for our people and our clients and their customers.
Our people around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we're committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.
In short: You will be joining over 440.000 passionate game-changers across more than 70 countries that strive to enjoy every day, while making a difference for the people they help every day! And we will offer you a fun and challenging job that will allow you to develop and grow.
We are an equal-opportunity employer
We are committed to equal employment opportunities for all candidates and a work environment free of discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and personal qualifications, without regard to gender identity, age, religion, ethnicity, family or parental status, or any other classification protected by applicable national laws.
RRQ24-001775-1-FRANCE
