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Account & Billing Support for French Speakers job in Αθήνα at Teleperformance

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Account & Billing Support for French Speakers em Teleperformance

Account & Billing Support for French Speakers

Teleperformance Αθήνα, GR A Tempo Inteiro
Idiomas necessários Inglês / Francês
Candidate-se no site da empresa

We are looking for French-speaking candidates to assist customers for account & billing issues of the company’s services.

Successful applicants will be working with one of the Big-Four tech companies in at a perfect working environment.

As a member of this team, you will communicating with customers from France to provide support for account & billing issues of a well-known service, after following a complete training by certified instructors.

About the job:

  • Communicate with customers from France
  • Handle billing-related issues
  • Manage & secure customers’ accounts
  • Escalate unresolved cases by contacting 2nd level support Interaction Experts
  • Maintain high customer satisfaction

Requirements:

  • Near-native level of French
  • Good English knowledge
  • Excellent communication skills

Candidates should be able to solve issues that customers face, providing customer satisfaction, while having a good team spirit.

In addition, roundtables, meetings & self-guided training help Interaction Experts be up-to-date with products & new services. Last but not least, supervisors are always there help!



What we offer:

🛫  Complete relocation support (flight ticket to Greece, 2-week hotel accommodation, pick-up & drop,  assistance finding an apartment, real estate fee covered by us), when applicable
💳  Competitive monthly salary + 2 extra salaries per year
👨🏻‍⚕️  Private Health Insurance
🎁  Numerous benefits and discounts
📖  Full training by certified instructors
↗️  Professional growth & [ Link removed ]
🎈 [ Link removed ]  as well as [ Link removed ]
📘  Free online Greek language courses
🏢  State of the art premises, providing a great working environment with relaxing break areas
🏆  Work for a [ Link removed ] that fosters diversity

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering [ Link removed ] to all, regardless of gender, ethnicity, religion, culture or age. For these reasons, we invite you to join our big family of more than 10.000 people from 109 nationalities.




Thinking about relocating and wondering about cost of living in Greece? Get an idea here:

Greece has enviable history and culture, climate and cuisine – and yet, the cost of living is among the lowest in Europe, [ Link removed ] . No wonder Greece is a popular destination for tourists and expats alike.



Find out more

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Competências recomendadas

Communication
French Languages
English Language

Empregos recomendados

Account & Billing Support for French Speakers
Teleperformance Αθήνα, GR A Tempo Inteiro Línguas requeridas: Inglês / Francês
Candidate-se a este emprego.
Pensa ser o candidato perfeito?
Candidate-se no site da empresa

Job ID: 32879